Contact Details of KMPs determining Materiality of Events

Material Information Details of persons under Regulation 30 (5) of the SEBI (Listing Obligation and Disclosure Requirement) Regulation 2015:
The undermentioned persons are severally authorized for determining the materiality of the events / information as per Regulation 30 of the SEBI (Listing Obligation and Disclosure Requirement) Regulation 2015.

Mr. Chirag Parmar, Company Secretary and Compliance Officer of Mangal Credit and Fincorp Limited, is authorized for making disclosure to the Stock Exchange for any material event / information as per Regulation 30 of the SEBI (Listing Obligation and Disclosure Requirement) Regulation 2015. The Contact details are 022-42461300.

The Company will implement a suitable mechanism for receiving and addressing complaints from their customers with specific emphasis on resolving such complaints expeditiously and in a fair manner. The mechanism will be as under; also the below information will be displayed prominently at all branches, head office and website of the company.

• Channels to register a complaint: Any customer having a grievance/ complaint/ feedback with respect to the product and services offered by the Company may write to the Company through any of the following channels:
  • Call: 022-4246 1300
  • Email: customercare@mangalfincorp.com
  • Letter at the address: Customer care, Mangal Credit and Fincorp Limited
• How a query/ complaint should be made: The aggrieved borrower is requested to provide necessary valid loan details i.e. Loan Account Number, phone number, email ID etc and nature - Feedback/ Suggestion/ Complaint.
• How a query/ complaint should be made: The aggrieved borrower is requested to provide necessary valid loan details i.e. Loan Account Number, phone number, email ID etc and nature - Feedback/ Suggestion/ Complaint.

  Name of Policy	Date of Approval	Next Review: As and when required
  Fair Practice Code Policy of MCFL	Effective date of implementation	CVersion: V.1.0/04/22

  • Name of Grievance Redressal Officer- Mr. Paras Shah
  • Email: grievance@mangalfincorp.com
  • Phone no: 7738022198 (Mob No.)
  • Office Address: A-1701/02, Lotus Corporate Park, Off Western Express Highway, Goregaon East, Mumbai – 400063
• If the complaint / dispute is not redressed within a period of 30 days or customer is not satisfied with the resolution, the customer may appeal to Regional Office of DNBS of RBI, under whose jurisdiction the registered office of the Company falls. Contact details:
  
  The General Manager,
  Department of Non-Banking Supervision (DNBS),
  Reserve Bank of India,
  Mumbai Regional Office, 3rd Floor,
  Rear Wing, Byculla, Mumbai 40008